Customer Help Centre
What can we help you with?
If you know that you will not be available to hand your parcel to the driver there are a number o... (read more)
If you have cancelled an order prior to collection you can apply for a refund. This should be do... (read more)
Please check here to see if the collection window of your parcel has passed. If so... (read more)
We can often pass on specific instructions to the depot before the collection date. However,... (read more)
Most Frequently Asked Questions