Will I need to print a label to use this service?

Unfortunately, you would require the printed labels to use the service with APC Direct.

If you do not have access to a printer, there are a number of alternatives you can consider:

- Forward your confirmation e-mail (containing the label link) to a friend or neighbour.

- Visit your local library, who are likely to have a printer for public use.

- Change your collection address to your work address and print off your label at work (you will need assistance from our live help team to do this).

If you're still having difficulty please use the link to contact our live help team.